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2. General Privacy Statement

Your personal data will be processed according to the so-called “legitimacy principle” if you use our website, if processing is necessary to perform a contract or another legal relationship, if you consent to data processing, and if you contact us or vice versa. Your personal data will be shared within the KESSEL Group and with commissioned service providers, partners and other authorised recipients. This particularly applies in the following situations:

a) Enquiries from you
If you contact us by email, fax, phone or post, if you use our contact form, chat function or any other means of communication (incl. from external partners), or if you contact us in person (e.g. at trade fairs, events or through our sales force), we will process the personal data you provide (salutation, title, name, company, contact details) for the purpose of processing, documenting and following up on your request on the basis of point (b) of Art. 6 (1) GDPR or point (f) of Art. 6 (1) GDPR.

b) Order processing
We will process the personal data you provide (salutation, title, name, company, address, contact details, transaction data) to process orders (e.g. to perform a contract of sale or to provide services) on the basis of point (b) of Art. 6 (1) GDPR. We will send the necessary information to the companies commissioned to deliver or execute the order, and to banks, insurance companies and service providers commissioned to execute the transaction, adjust claims, run credit checks and check sanctions lists. This also applies to the execution of any pre-contractual measures and post-contractual services and complaints.

c) Newsletters, Job Alert and Press Alert
You will only receive our newsletter, seminar newsletter and Job Alert if you subscribe via the double opt-in method, and you will only receive our Press Alert if you subscribe via the single opt-in method. We will process the personal data you provide (salutation, title, name, company, industry, address, email address, interests) to send you personalised emails and prevent misuse on the basis of point (a) of Art. 6 (1) GDPR. You may withdraw your consent with future effect by clicking on the “unsubscribe” link in each relevant email.

Our service and trade partners will regularly receive emails containing up-to-date information on the business relationship (e.g. product adjustments or organisational changes) on the basis of point (b) of Art. 6 (1) GDPR.

d) Training courses
You may register for a face-to-face seminar, webinar or other (digital) training course by sending us an email or fax, by filling out the registration form on our website, or in text form using other means of communication. We will process the personal data you provide (salutation, title, name, company, address, contact details, transaction data) for the purpose of holding, documenting and following up on the respective training course on the basis of point (b) of Art. 6 (1) GDPR or point (f) of Art. 6 (1) GDPR. We will send the necessary information to our partners involved in the training course (e.g. speakers, hotels or service providers), and to banks and service providers commissioned to execute the transaction and run credit checks.

e) Events and factory visits
You may register for a (digital) event or factory visit by sending us an email or fax, by calling us, by filling out the registration form on our website, by contacting us in person, or by using other means of communication. We will process the personal data provided by you or our event partner / coordinator (salutation, title, name, company, address, contact details, transaction data) for the purpose of holding, documenting and following up on the event on the basis of point (b) of Art. 6 (1) GDPR or point (f) of Art. 6 (1) GDPR. We will send the necessary information to our partners involved in the training course (e.g. speakers, hotels or service providers), and to banks and service providers commissioned to execute the transaction and run credit checks.

f) Trade fairs, exhibitions, roadshows and informative events
You can learn more about our products and services at trade fairs, exhibitions, roadshows, (online) presentations and similar informative events. We will process the personal data you provide (salutation, title, name, company, address, contact details) for the purpose of documenting and processing your enquiries – and following up on each event – on the basis of point (b) of Art. 6 (1) GDPR or point (f) of Art. 6 (1) GDPR.

g) Delivery of event schedule and seminar programmes
We will process the personal data you provide and publicly accessible information (salutation, title, name, company, industry, address) to send you our annual event schedule and annual seminar programme on the basis of point (a) of Art. 6 (1) GDPR, point (b) of Art. 6 (1) GDPR or point (f) of Art. 6 (1) GDPR. Each letter will contain information on how to unsubscribe.

h) Enquiries from us
When carrying out customary property tracking, making appointments, informing you about new contacts via our communication channels and for similar purposes, you may be contacted by us or our commissioned service providers by phone, email, other communication channels or personally. We will process the personal data you provide or have already provided, as well as any publicly accessible information and any data provided by third parties (salutation, title, name, company, address, contact details, position) on the basis of point (b) of Art. 6 (1) GDPR or point (f) of Art. 6 (1) GDPR. This also applies to our surveys that we regularly carry out to ensure high quality standards and increase the satisfaction of our customers and partners. We will send the necessary information to our commissioned partners and service providers.

Use of communication media

If it makes sense to use a video function (e.g. Microsoft Teams) or other communication media in such cases (e.g. to prepare for the deployment of a service technician), you will explicitly agree to the use of the respective means of communication by using the system and, if applicable, by sharing data via the system. In such cases, the legal basis for the processing of your personal data will be point (a) of Art. 6 (1) GDPR.

If you contact us via the online form on our website, our chat function or any other digital means of communication, we will process your personal data on the basis of point (b) of Art. 6 (1) GDPR or point (f) of Art. 6 (1) GDPR.

Disclosure of personal data

Your personal data will be shared within the KESSEL Group and with commissioned service providers, partners and other authorised recipients. We will only ever disclose your personal data to third parties to pursue our relevant legitimate interests, to observe mandatory legal provisions or to comply with a court order. Your personal data will not be sold to third parties for commercial gain.

Retention period

If you have a contractual relationship with KESSEL AG, your personal data will be deleted in accordance with the mandatory deletion requirements, such as those stipulated in the German Commercial Code (HGB) and the German Fiscal Code (AO).

If we process your personal data to respond to your enquiry, contact you or otherwise communicate with you, your data will be deleted at the end of the enquiry, unless we have a legitimate interest in processing or storing the data for longer or you have consented to such.

Validity of the privacy statement

If changes to this privacy statement become necessary due to new legal requirements, changes in our range of products and services, technical developments, changing general conditions or other reasons, we reserve the right to make such changes at any time. The valid version of the privacy statement is the updated one published on our website.

 

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